SVN Desktop Privacy Policy
Last updated November 8, 2026
In short: we process only what is needed to sell, activate and support your license. Your code, repositories and SVN passwords never reach us.
1. Controller
BeSales Tecnologia (Brazilian company, CNPJ 54.891.264/0001-01) is the controller of the data described here. Privacy contact: contato@besales.com.br.
2. What we do NOT collect
- your code, repositories or commit contents — the app talks directly to your SVN server;
- your SVN passwords and credentials — they stay on your computer, stored by Subversion itself (in the macOS Keychain; on Windows, encrypted by the system in the Subversion configuration folder);
- your card details — payment happens on Stripe's page;
- app usage statistics — SVN Desktop has no telemetry or analytics (the measurement described in section 4 applies to this website only).
3. What we process and why
Purchase. Name, email and billing country/address entered at Stripe, amount and payment date. Purpose: issue and send your key, prove the purchase, process refunds. Legal basis: performance of a contract and legal obligations.
License and activation. The key (stored encrypted and as a hash), the expiration date and, for each activation: an anonymous computer identifier (a hash computed on your computer from the hardware identifier), the computer name, operating system, architecture, OS and app versions, and the date of the last check. Purpose: enforce one computer at a time, let you switch computers and provide support. Legal basis: performance of a contract.
Technical logs. IP address and date/time of requests to the license and update servers. Purpose: security, fraud prevention and rate limiting. Legal basis: legitimate interests and legal obligations (Brazilian Internet Act, art. 15).
Support. Whatever you send us by email. Purpose: answering and resolving your request.
"My licenses" link. The email you enter and a 30-minute access code (stored only as a hash), deleted once it expires.
5. Data stored on your computer
The app stores locally the activation token, the trial start date (in the macOS Keychain or the Windows Registry, plus a hidden file), your preferences and your repository list. None of it is sent to BeSales beyond what section 3 describes.
6. Who we share data with
- Stripe (payment processing);
- Microsoft Azure (server hosting and email delivery);
- Google (Google Analytics, on this website only and only if you do not decline).
These providers process data on our behalf and may store it outside Brazil or the EU, under the safeguards required by the LGPD (art. 33) and the GDPR (standard contractual clauses). We never sell data.
7. How long we keep it
- purchase and license data: while the license exists and up to 5 years afterwards, for legal obligations and possible disputes;
- technical logs with IP addresses: 6 months;
- "My licenses" access codes: until they expire (30 minutes);
- support emails: for as long as needed to handle your request;
- Google Analytics data: up to 14 months in the tool; the cookies, up to 2 years or until you decline.
8. Your rights
You can request access to, correction, deletion (where we are not legally required to keep it) and portability of your data, information about sharing, and object to processing based on legitimate interests — under the GDPR if you are in the European Union, or the LGPD (art. 18). Email contato@besales.com.br. You may also complain to your data protection authority or to Brazil's ANPD.
9. Security
License keys and credentials are encrypted; access codes are stored as hashes; all traffic uses HTTPS; activation tokens and updates are digitally signed.
10. Changes
We may update this policy. The effective date is shown at the top of the page.